Click on a tab....
If configured at extension level, the user can opt for different call handling for Anonymous calls. This is sometimes good to field calls where the users hide the caller id on purpose (Cold Calls).
This advanced feature is very good if your phone number is constantly receiving calls from Anonymous callers.
- Assign to an extension
- Set with no treatment
- Set to reject the call
- Set to pretend to be busy
- Set to ask for the caller's name
- Set to ask for the caller's name even with a caller id, CLI, ANI
|
