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Barge In is where a defined user can Barge Into a call directly from their own phone. The user would first dial a feature code for Barge In followed by the number of the extension they wish to Barge In.
Uses of this could be in the Contact Centre environment, where a supervisor needs to be called into a call. Another use of this advanced feature is where a secretary wants to inform the boss that he his next appointment.
- Boss - Secretary function
- Call centre environments
- Barge into a call to stop an abusive caller
- Barge into a call to explain something to a the caller
- Join a call for a short period of time
