Click on each tab
pbxnsip comes with two modes of call recording. First there is 'User Initiated' call recording and secondly there is 'System Initiated' call recording.
User Initiated call recording is where a user starts the call recording process by pressing the Record button (Snom 320 IP Phone and 360 IP Phones) on an IP phone or dials a start feature code specifically codes to start and stop call recording
System Initiated call recording is where the domain administrator configures the pbx to record calls automatically. System Initiated call recording can be started on the following options:
- All calls answered by a Hunt Group
- All calls from an Extension
- All calls from an Extension
- All calls to Internal numbers
- All calls to External numbers
The system administrator has the ability to set the location where the recordings are stored. This could be on a different drive or a SAN if required.
|
