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The Web Attendant Console (WAC) is a SIP-based console that provides users with a realtime view of each user’s availability. The interface shows whether an extension is available, busy, or in DND (do not disturb) mode. It also shows whether an extension is registered. The WAC essentially encapsulates the status of the entire phone system and allows you to easily monitor it. The WAC also allows you to carry out the following functions:
- Initiate an outgoing call
- Join a conference session
- Transfer a call
