Full IP PBX Functionality - Service Flags

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Service Flag Definition

A service flag is a switch, it is either On or Off (set or clear). Service flags can be used throughout the PBX in different accounts. Service Flags allow for time based call routing. For example you could create a server flag on a time based setting for the opening hours of your office. The same flag can be used in several places throughout the PBX.

Service flags are set either manually or time based. You can even set whole days for holidays and holiday routing.

Benefits

• Set the Flag:
• Manually dial the account number
• Time based
• Holidays
• Via the Web Interface
• Set extension permission to change the status of the flag by phone
• Display Name
• Use on multiple accounts
• Use on Cell Phone configuration
• Use on Agent Groups
• Use on Hunt Groups
• Use on Auto Attendants