Here are some frequently asked questions about an pbxnsip IP PBX.
Where do I download pbxnsip?
What Operating System do I need to use with pbxnsip?
What is Paging?
What is an Auto attendant?
What is a Hunt Group?
What is an Agent Group?
What is an IVR Node?
What are Service Flags?
What is Out Bound Proxy on a Trunk?
What is Call Back?
What is a Conference or a Conference Room?
What is a Dial Plan?
What is an Gateway?
What is a trunk?
What is Voicemail?
Can I copy or move a voicemail message from my extension to another one?
Can my mobile phone be called when I get a voicemail?
Can I have my cell phone called at the same time as my extension?
You can download pbxnsip IP PBX software from the Downloads section of the website.
pbxnsip is compatible with Windows, Linux and Mac
Paging means a one-way audio communication from one caller to a potentially large group of listeners
Auto Attendant is seen as an automated receptionist.
Its purpose is to offer the caller options for call redirection to a specific user, agent group, IVR, voicemail box etc. Normally they have options like "For sales press 1, For Accounts press 2 ... etc"
A hunt groups forks a call sequential and parallel in order to locate an extension that can pick up an incoming call. Operates through 3 stages with time specific ringing periods, final stage handles the movement of the call to any other account or voicemail.
Agent group is used as a call queuing system to dispatch inbound calls to the agents in a designated order
IVR Node is a function used to playback a prompt allowing the user to enter DTMF digits to navigate through the PBX functions.
Service flags are used to indicate the state of the pbx i.e. Night Service.
An outbound proxy is the setting that tells the PBX where to communicate to for this call. This can be an IP Address or a domain name. Should the Outbound Proxy be set, it will restrict inbound calls coming in from the declared destination only, this can increase security of your PBX.
Calling Card / Call Back allows the user to authenticate themselves with the pbx remotely from a mobile or external device to enable an outbound call to be made using the IP PBX.
It allows several participants to call in to an extension and communicate together using voice conference mixer.
A dial plan is designed to route calls if they don't exist on the PBX. The routing logic within pbxnsip is to see if the number dialled is held locally within the domain, if it is, call that number. If the number dialled is not held within the domain, the PBX will send the call to the Dial Plan associated with the account. Here the dial plan is used to match certain routing criteria configured by the administrator. A dial plan can be easy or complex, it all depends how you need to configure your call routing on the PBX.
A media gateway is a device that sits between the PBX and the PSTN network. pbxnsip communicates with the media gateway using a Trunk.
A trunk is a method of receiving and making calls from and to the PBX from the outside. Calls TO the PBX will be received on a trunk from any type of device such as a gateway, ITSP SIP trunk or another IP PBX. Calls from the PBX leave on a Trunk and could go to any device such as a Gateway, IP PBX or an ITSP SIP trunk.
Voicemail is included with pbxnsip on each extension. When your phone is not answered, the voicemail will start and offer the option to leave a message for you.
Yes, when you listen to the message, there is an option to copy or move the message. You can even copy it to multiple parties.
Yes, as long as you have a cell phone mapped to your extension.
Yes, simply map the cell phone number to the extension, set the times it can be called and the delay time (if required) the cell phone should start ringing once the desk phone is ringing and the PBX will now fork the call to your mobile.
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